Effective date: February 14, 2025
At Bay City Roofing, TX, we respect your privacy. This policy explains what information we collect, how we use it, and the choices available to you when you visit baycityroofingtx.com or contact us about roof repair, replacement, or leak repair.
Information We Collect
When you call, email, or submit a form, we collect the details you choose to share, such as your name, phone number, email address, property address, and information about your roofing needs.
Our website may also collect basic technical information, such as your IP address, browser type, device details, pages visited, and the time and date of your visit.
How We Use Information
We use your information to respond to questions, discuss your roofing needs, arrange service, and communicate with you about roof repair, roof replacement, or leakage repair.
We also use website information to operate and improve our site, understand how visitors use it, protect against misuse, and meet legal requirements.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support site functions, and understand visitor activity. You can manage or block cookies through your browser settings, though some site features may not work as intended.
Analytics and Third-Party Tools
We may use analytics or website service providers to help us measure site traffic, maintain the website, or manage contact forms. These providers may collect information through cookies or similar tools under their own privacy terms.
Data Sharing and Disclosure
We do not sell your personal information. We share information with service providers that help us run our website or communicate with you, and they may use it only to perform those services.
We may disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and business.
Data Retention
We keep information for as long as needed to respond to you, provide services, maintain business records, resolve disputes, and meet legal obligations. When information is no longer needed, we take reasonable steps to delete or securely dispose of it.
Data Security
We use reasonable safeguards to protect information we hold. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You can contact us to ask about the personal information you have shared with us or to request that we correct or delete it, subject to applicable law and recordkeeping requirements.
You can also opt out of marketing messages by following the instructions in a message or contacting us directly. We may still contact you about a service request.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and remove it as appropriate.
Changes to This Policy
We may update this policy as our practices or legal requirements change. We will post the revised policy on this page and update the effective date above.